FAQ
We’ve gathered the most common questions from our customers to help you quickly find the answers you need.
1. How long does shipping take?
Orders are processed within 1–2 business days and delivered within 2–4 business days across the United States.
2. Do you offer free shipping?
Yes! All orders come with free standard shipping within the U.S.
3. How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details so you can monitor your package in real time.
4. What is your return policy?
We accept returns within 30 days of delivery. Return shipping is free, and there are no restocking fees. For full details, please see our Return & Refund Policy.
5. How do I start a return?
Simply contact us at kutluahmet873@gmail.com or call us at +1 (472) 284-7339. We’ll send you a prepaid return label to make the process easy.
6. Do you offer exchanges?
Yes, you can return your item and place a new order for a different size, color, or style.
7. What payment methods do you accept?
We accept major payment methods, including Visa, Mastercard, American Express, Discover, Apple Pay, and PayPal.
8. Are all items eligible for return?
Yes — we do not have final sale items. Everything you purchase is covered under our 30-day return policy.
9. What if my order arrives damaged or incorrect?
If you receive a damaged or wrong item, contact us immediately at kutluahmet873@gmail.com and we’ll resolve the issue quickly at no extra cost to you.
10. How can I contact you?
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Email: kutluahmet873@gmail.com
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Phone: +1 (472) 284-7339
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Address: 1723 Church Ave, Scranton, Pennsylvania 18508, United States
